Operations and Supply Chain Management Diploma

John Academy presents Operations and Supply Chain Management

Operations and Supply Chain Management Diploma

Course Description

The Operations and Supply Chain Management Diploma course teaches the skills and techniques for managing operations and supply chain of your business.

The course by John Academy is split into two sections – Operation Management and Supply Chain Management. In the first section, the course illustrates the design and control process of production. You will also learn how to redesign a business operation for betterment.

The next part of the course deals with supply chain management where you will know the management of the flow of goods and services, including the movement and storage of raw materials, of work-in-process inventory, and of finished goods from the point of origin to the point of consumption.

Course Details:

Target Audience

  • Operations and Supply Chain Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
  • As there is no experience and qualification required for this course, it is available for all students from any academic background.

Access Timeframe

1 Year
Certificate Info:

Type of Certification

Accredited Certificate of Achievement

Format of Certification

Digital and Print

Professional Association/Affiliation

The certificate of achievement is accredited by the International Accredited Organisation (IAO) and Continuing Professional Development (CPD) qualifications standards.

Method of Obtaining Certification

The learner may choose one of three options for this course: No Certificate, Digital Certificate or Printed Certificate. If the learner chooses the no certificate option, they only have course access and do not receive a certificate. The Digital Certificate gives the learner course access and a digital PDF accredited certificate of achievement will be sent to them upon successful exam completion. The Printed Certificate gives the learner course access and a hard copy accredited certificate of achievement that will be mailed to them upon successful exam completion.
At the end of the course, the learner will be required to sit an online multiple-choice test. The exam will be assessed automatically and immediately so that the learner will instantly know whether they have been successful.

Course Outline

  • Designing Your Organizational Structure
  • Introduction to Operations Management
  • Understanding Financial Terms
  • Getting the Right People in Place
  • Getting Your Product Together
  • Building a Corporate Brand
  • Marketing Your Product
  • Selling Your Product
  • Planning for the Future
  • Goal Setting and Goal Getting
  • Succession Planning 101
  • Managing Your Money
  • Ethics 101
  • Building a Strong Customer Care Team
  • Training Employees for Success
  • Leadership Essentials
  • The Fundamentals of Business Process Management
  • Defining Business Process Management
  • The Business Process Life Cycle
  • The Vision Phase
  • The Design Phase
  • The Modeling Phase
  • The Execution Phase
  • The Monitoring Phase
  • The Optimizing Phase
  • What is Gap Analysis
  • The Gap Analysis Process
  • Supporting Tools
  • Creating a Gap Analysis Report
  • Understanding Lean
  • The Toyota Production System
  • The Toyota Production System House
  • The Five Critical Improvement Concepts
  • Understanding Value with the Kano Model
  • Types of Waste
  • Creating a Lean Enterprise
  • The Plan, Do, Study, Act (PDSA) Cycle
  • Using the R-DMAIC-S Model
  • Lean Thinking Tools
  • Kaizen Events
  • Data Gathering and Mapping
  • A Plan to Take Home
  • Defining Continuous Improvement
  • Stage One - Identify Areas For Improvement
  • Stage Two - Create a Plan for Improvement
  • Stage Three - Implement the Changes
  • Stage Four - Review the Impact
  • Test Driving
  • Six Sigma Basics
  • Improvement Tools
  • Management Tools for Generating Ideas
  • Continuous Improvement
  • Customer Relationships
  • The Evolution of the Supply Chain
  • The Basic Supply Chain Structure
  • Supply Chain Drivers
  • Aligning Your Supply Chain with Business Strategy
  • Managing Supply Chain Risks
  • Tracking and Evaluating Supply Chain Data
  • Troubleshooting Supply Chain Problems
  • Sharing Supply Chain Activities
  • Sustainable Supply Chain Strategies
  • Applying Lean Techniques to the Supply Chain
  • The Future of Supply Chain Management
  • Supply Chain Management Basics
  • The Purchasing Cycle
  • Purchasing Toolkit
  • Managing Competitive Bids
  • Improving Efficiency and Accuracy
  • Analyzing and Reducing Risk in the Supply Chain
  • Managing Internal Relationships
  • Tools of the Trade
  • What is Inventory?
  • Types of Inventory
  • Key Players
  • Setting up the Warehouse
  • What Makes a Good Inventory Management System?
  • The Warehouse Inventory Cycle
  • Identifying Demand
  • The Receiving Process
  • Validating Inventory
  • The Put-Away Process
  • Maintaining Inventory Accuracy
  • The Outbound Process
  • Industry Trends
  • Concept of Quality
  • Key Terms
  • Categories
  • Customer Input
  • Plan Quality
  • Design of Experiments
  • Quality Control
  • Control Charts
  • Sampling
  • Six Sigma
  • The Steps
  • The 6 Six Sigma Challenges
  • Getting Started
  • The Basic Supply Chain Structure
  • Supply Chain Drivers
  • Aligning Your Supply Chain with Business Strategy
  • Managing Supply Chain Risks
  • Tracking and Evaluating Supply Chain Data
  • Troubleshooting Supply Chain Problems
  • Sharing Supply Chain Activities
  • Sustainable Supply Chain Strategies
  • Applying Lean Techniques to the Supply Chain
  • The Future of Supply Chain Management
  • Supply Chain Management Basics
  • The Purchasing Cycle
  • Purchasing Toolkit
  • Managing Competitive Bids
  • Improving Efficiency and Accuracy
  • Analyzing and Reducing Risk in the Supply Chain
  • Managing Internal Relationships
  • Tools of the Trade
  • Defining Continuous Improvement
  • Stage One - Identify Areas For Improvement
  • Stage Two - Create a Plan for Improvement
  • Stage Three - Implement the Changes
  • Stage Four - Review the Impact
  • Test Driving
  • Module One - Getting Started
  • Module Two - Why Supply Chain Management
  • Module Three - Key Terms (I)
  • Module Four - Key Terms (II)
  • Module Five - Three Levels of Supply Chain Management
  • Module Six - Five Stages of Supply Chain Management
  • Module Seven - The Flows of Supply Chain Management
  • Module Eight - Inventory Management
  • Module Nine - Supply Chain Groups
  • Module Ten - Tracking and Monitoring
  • Module Eleven - Supply Chain Event Management
  • Module Twelve - Wrapping Up
  • Mock Exam - Operations and Supply Chain Management
  • Final Exam - Operations and Supply Chain Management

Technical Requirements

  • Our Operations and Supply Chain Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

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